Vertical-communications SCS 8324F Manuale Utente Scaricare il pdf (Pagina 71)

DSUII Attendant User’s Guide

August, 03 Comdial 61

As you program numbers, fill in the identification strips on your tele-

phone as well as these tables.

Autodial Numbers, Features or DSS Locations

(Programmable Buttons)

1 13

2 14

3 15

4 16

5 17

6 18

7 19

8 20

9 21

10 22

11 23

12 24

Personal Speed Dial Numbers

(Keypad Buttons)

1 6

2 7

3 8

4 9

5 0

1 2 ... 66 67 68 69 70 71 72 73 74 75 76 ... 145 146

Attendant Manual 1
Table of Contents 3
ABOUT THIS BOOK 7
What is an Attendant? 8
GCA70245 9
August, 03 Comdial iii 9
1. GETTING STARTED 11
1.1.4 SETTING VOLUME LEVELS 15
August, 03 Comdial 7 17
Getting Started GCA70-245 18
8 Comdial August, 03 18
August, 03 Comdial 9 19
10 Comdial August, 03 20
August, 03 Comdial 11 21
12 Comdial August, 03 22
August, 03 Comdial 13 23
14 Comdial August, 03 24
2. ANSWERING CALLS 25
2.2 Answering Intercom Calls 26
2.3 Monitored Stations 27
2.4 Holding Calls 28
2.4.2 HOLD RECALLS 29
2.4.3 DIRECTED HOLD 30
Answer From Any Station 31
Identification) 31
2.7 Call Pickup 32
August, 03 Comdial 23 33
Announcements (SOHVA) 34
• To respond to a SOHVA 35
Response Messaging 35
2.8.2 BLOCKING A SOHVA 36
2.9 Voice Announce Blocking 37
Answering Calls GCA70-245 38
28 Comdial August, 03 38
3. MAKING CALLS 39
3.2 Making Intercom Calls 40
3.3 Automatic Dialing 41
3.4 Redialing 42
• To dial the saved number 43
3.6 Camping On and Queuing 45
WAITING) 46
3.7 Executive Override 47
Making Calls GCA70-245 48
38 Comdial August, 03 48
4. ADVANCED CALL HANDLING 49
4.2 Call Transferring 50
take one 51
Attempted Transfer of Line 2 52
4.3 Conferencing 53
Managing a 54
Conference 54
4.4 Call Parking 55
46 Comdial August, 03 56
Parking Calls 56
4.5 Call Forwarding 57
WD to J Doe 58
24 12:35 58
50 Comdial August, 03 60
5. NONVERBAL MESSAGING 61
Messaging 62
—PRESS INTERCOM 63
5.3 LCD Message Delivery 64
LCD Message List 65
6. ROGRAMMING 67
6.3 Feature Access Codes 70
(Programmable Buttons) 71
Personal Speed Dial Numbers 71
(Keypad Buttons) 71
6.4 Feature Buttons 72
Program Button 73
DND PRIV NEXT 73
ZONE ALL PREV 73
6.4.2 TRANSFER BUTTON 74
(SOHVA) BUTTON 75
• To program a SOHVA button 75
6.4.4 GROUP LISTENING BUTTON 75
6.4.5 ASSIST BUTTON 76
68 Comdial August, 03 78
7. OTHER FEATURES 79
7.2 Volume Control 80
Volume Up 81
Volume Down 81
7.3 Default Volume Control 82
7.4 Background Music 83
7.5 Do Not Disturb Condition 84
7.6 Account Codes 85
7.7 Paging 86
7.8 Tracker Paging System 88
7.9 Auxiliary Jack 91
• To use a feature button 92
7.11 Service Observing 94
Between Pulse And Tone 94
• To use TRO at a station 95
• To clear the TRO code 95
7.14 Dial By Name 96
(BUTTON QUERY) 97
7.16 Data Interface Unit 98
7.17 IMIST Module 99
Other Features GCA70-245 100
90 Comdial August, 03 100
IB64X DSS/BLF Console 100
BUTTON LEVELS 101
92 Comdial August, 03 102
8. ATTENDANT FEATURES 103
T A K E M E S S A G E 104
August, 03 Comdial 95 105
DSUII Attendant User’s Guide 105
8.2 System Telephone Naming 106
August, 03 Comdial 97 107
Station Name Record Sheet 107
8.3 Night Transfer 108
Telephone 110
Attendant Features GCA70-245 112
102 Comdial August, 03 112
8.7 System Clock 113
8.8 Music On Hold 113
(SMDA) Printout 114
8.10 System Alarm Reporting 115
August, 03 Comdial 107 117
8.12.1 DAY ANSWER MESSAGES 118
8.12.2 NIGHT ANSWER MESSAGES 118
8.12.3 RECALL MESSAGES 118
8.12.4 DROP MESSAGE 119
• To store DVA messages 119
110 Comdial August, 03 120
APPENDIX A FEATURE ACCESS 121
112 Comdial August, 03 122
August, 03 Comdial 113 123
114 Comdial August, 03 124
APPENDIX B DISPLAY 125
ABBREVIATIONS 125
116 Comdial August, 03 126
August, 03 Comdial 117 127
118 Comdial August, 03 128
APPENDIX C SPEAKERPHONE 129
CHARACTERISTICS 129
120 Comdial August, 03 130
August, 03 Comdial 121 131
122 Comdial August, 03 132
APPENDIX D GLOSSARY 133
Glossary GCA70-245 134
124 Comdial August, 03 134
August, 03 Comdial 125 135
126 Comdial August, 03 136
August, 03 Comdial 127 137
128 Comdial August, 03 138
August, 03 Comdial 129 139
130 Comdial August, 03 140
August, 03 Comdial 131 141
132 Comdial August, 03 142
August, 03 Comdial 133 143
134 Comdial August, 03 144
GCA70245.07 06/03 146
Printed in U.S.A 146

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Vertical-communications SCS 8324F Manuale Utente Pagina 71

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